Privacy policy
Information under Art. 13 GDPR.
This policy concerns your visit to snelli.de and nothing else. The Snelli software processes session content locally on the practice computer; none of it is transmitted to us or to the web hoster.
Controller, processing and your rights.
- Controller
Alexander Berndt und Peter Blaschko GbR
Hohenschönhauser Straße 15, 10369 Berlin
info@snelli.de
- Hosting and server log files
This website is hosted with Hostinger International Ltd. (61 Lordou Vironos str., 6023 Larnaca, Zypern) on servers in Frankfurt am Main, Deutschland (EU). When a page is requested, the server processes the IP address, the time of access, the resource requested and the browser type.
The legal basis is Art. 6(1)(f) GDPR; the legitimate interest is the reliable and secure provision of the website. The logs are deleted by our hoster after its own retention period; we do not analyse them and do not combine them with other data.
A data processing agreement under Art. 28 GDPR is in place with the hoster.
- Getting in touch
The public contact forms on the “Pilot practices” and “Contact and support” pages open your own e-mail program; your details reach us as an e-mail to info@snelli.de and are used solely to deal with your enquiry.
The legal basis is Art. 6(1)(b) GDPR for pre-contractual enquiries, and otherwise Art. 6(1)(f) GDPR. We delete the messages once the enquiry is closed and no statutory retention obligations stand in the way.
- Product survey in the member area
Active pilot practices may voluntarily submit product feedback in the protected member area. The answers are sent to us server-side by e-mail together with the survey ID, submission ID, time, user ID, account e-mail, display name and language. Transmission is encrypted and uses our mailbox hosted by Hostinger. In the account metadata we store only which survey was completed, when, and under which submission ID; the answers are not stored there.
The legal basis for evaluating product feedback is Art. 6(1)(f) GDPR; our legitimate interest is improving Snelli during the pilot phase. Any personal follow-up you request is based on your voluntary answer in the form. We delete the survey e-mail once the evaluation is complete, and no later than twelve months after receipt, unless statutory retention obligations apply. We delete the completion marker with the account or as soon as it is no longer needed to display open surveys.
- Appointment booking
On the "Pilot practices" and "Contact and support" pages we link to an appointment booking at Calendly. The service is not embedded in this website: as long as you do not click the link, no data is transmitted to it. Only on Calendly's own page do you enter your name, e-mail address and preferred time; those details reach us through the service and are used solely to arrange and hold the call.
The legal basis is Art. 6(1)(b) GDPR. Calendly processes the data on our behalf, including in the USA. We rely on the European Commission's standard contractual clauses for that transfer. We delete the booking details once the call is concluded and no statutory retention periods apply.
- Cookies and storage on your device
This website sets only its own cookies, and each of them only once you do the thing that needs it:
NEXT_LOCALE: Remembers whether you want to read this website in German or in English. Set only when you switch languages. Storage period: 365 dayssb-<project-ref>-auth-token: Keeps you signed in to the member area. Set only when you sign in. Storage period: Until you close your browser, or 400 days if you chose “Angemeldet bleiben” when signing in.snelli_persist: Remembers that you chose “Angemeldet bleiben” (stay signed in). Set only if you tick that box. Storage period: 400 dayssnelli_consent: Records that you have seen this notice, so that it does not appear again on every visit. Storage period: 182 days
All of these cookies are strictly necessary in order to provide the service you asked for, so under § 25(2) no. 2 TDDDG none of them requires your consent. The legal basis for the associated processing is Art. 6(1)(f) GDPR, and Art. 6(1)(b) GDPR when you sign in.
We set no analytics, statistics or advertising cookies, embed no third-party services, and make no use of local storage or session storage.
- Your rights
- You have the right of access (Art. 15 GDPR), rectification (Art. 16 GDPR), erasure (Art. 17 GDPR), restriction of processing (Art. 18 GDPR) and data portability (Art. 20 GDPR). Please write to the address given above to exercise them.
- Right to object
- You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you that is based on Art. 6(1)(f) GDPR (Art. 21 GDPR).
- Right to complain
- You may lodge a complaint with a data protection supervisory authority (Art. 77 GDPR), in particular the authority for your habitual residence, your place of work, or the place of the alleged infringement.
